TRAVEL PERIODS

PASSPORT AND VISA INFORMATION

Before going to Cuba, you should obtain a visa with your 6 months valid passport from the Cuban Embassy in the country you are in or from the Tour Operators authorized to give you a Cuban tourist visa. Make sure your passport has blank visa pages available for check-in and check-out stamps. Certain countries’ special passports such as service, public official passports are exempted from visa (like Green Passport in Turkey). You need to obtain information from the Cuban Embassy in your country for information on this.

CURRENCY, EXCHANGE AND CREDIT CARD USE

Cuba has two currencies: the national currency (MN-moneda nacional) and the Cuban pezos (CUC-tourist currency). Foreign currency is not accepted for transactions in Cuba. The Cuban government obliges tourists to use foreign currency pesos in tourist attractions such as restaurants and hotels. Although tips are given in any currency, foreign currencies are not accepted when making purchases or paying for services.

You should choose to go out with the Euro. You can have your currency conversion by submitting your passport from the reception desk at the hotel or from the exchange offices.

We advise you to bring in other currencies since there is a commission cut of 13% while you are exchanging the US dollars due to the embargo on Cuba.

The same exchange rates apply to all foreign exchange offices and do not vary according to the office. Your currencies are expected to be clean and in good condition. We advise your guests not to exchange foreign currency from non-official “black market” sellers.

You can exchange your Cuban pesos from the currency exchange office at the airport while you are on the way out of the country. Cuba is still a major cash economy; for this reason, you should plan to come with enough money to use during the trip. Credit card transactions can only be used in specific and restricted state stores and hotels, credit card payments being made with some commission being added. There are ATMs in big cities; however, some do not accept bank cards. Whatever the quantity, export of Cuban pesos (CUC) is strictly prohibited.

ELECTRICAL SYSTEM

Cuba – 110 volts and 60 hertz. The power supply in Cuba is mostly 110 volts; however, many hotels have 220 volt sockets in their rooms. But we advise you to have a socket transformer.

OUTFIT RECOMMENDATIONS

Daytime outfit: We recommend using comfortable clothing in light, natural, “breathable” fabrics. During your program, on daytimes, shorts, T-shirts and similar summer clothes, comfortable shoes, sandals, and slippers would be suitable.

Evening outfit: It is suitable for “casual holiday” outfit for dinner in and out of your hotel. Formal dresses such as jackets and suit are nowhere to be required. It is not necessary. Polo style shirts, linen pants, jeans, capri pants, sunglasses, skirts, nice shoes or sandals are acceptable. We recommend that you keep your sea clothes and protective creams with you even if it is not in your program.

For cooler evening temperatures or air-conditioned interiors, you can have a sweater or a thin jacket, and a raincoat for rainy days.

TIME ZONES

Cuba is 5 hours behind Greenwich Mean Time.

LANGUAGE

The official language in Cuba is Spanish. There are people who know English in tourist areas and cities but are not very common. If necessary, you can get help from your local guide about the translation.

SAFETY

Cuba is one of the world’s safest countries for tourists. There are no incidents to avoid you from walking alone to the place where you want to be and taking a taxi or using public transportation.

Even it is less than the rest of the world, there may be pickpocketing in crowded areas. We recommend you to not leave or forget your belongings in crowded places.

AIRPORT INFORMATION

When you arrive in Cuba, you need to show your passport and your Cuban visa. The Cuban authorities are collecting half of a two-part visa on arrival and checking the other half when leaving. Please keep this document in a safe place. The authorities want the Customs Declaration Form and the Health Form at the exit of the airport, which the flight attendants have handed out to passengers before the landing.

PHOTOGRAPH

We invite you to ask for permission before taking photographs of local people, especially young children, and respect those who do not want to take photographs.

It is forbidden to take photographs of airports, government buildings, ports and railway facilities, bridges and military or police personnel in Cuba. Your local guide will warn you where it is needed. We ask you to consider these warnings.

We recommend you to make sure that you bring plenty of batteries and memory cards or films with charging cords for your camera and video equipment. You may not be able to supply such technical equipment.

COMMUNICATION

Cuba offers a good international telephone service for calls from and to Cuba. International call fee information made from Cuba can be obtained from your local carrier before arriving there. If there is a package that valid in Cuba you can buy it.

You can get internet access in the lobby of the hotels and some of the hotel rooms with pay internet cards which you will obtain from the hotel. In some areas, it is also possible to make paid entry in public internet areas that people use. The speed of the internet may be below the speed you are used to.